Description

Automate your marketing efforts to save time and increase efficiency. This course covers the basics of marketing automation platforms, how to set up automated campaigns, lead nurturing, and how to track and optimize your automated marketing processes.

Course Outline

Module 1: Introduction to Marketing Automation
5 lectures • 87 min
What is Marketing Automation?
Definition and Importance
Evolution of Marketing Automation
Benefits for Businesses and Marketers
Understanding Marketing Automation in the Marketing Ecosystem
How Marketing Automation Fits with CRM, Email Marketing, and Social Media
Marketing Automation vs. Traditional Marketing
Marketing Automation Terminology
Key Concepts: Lead Scoring, Segmentation, Workflow, Triggers, Drip Campaigns
Module 2: Marketing Automation Tools and Platforms
5 lectures • 87 min
Overview of Popular Marketing Automation Platforms
HubSpot, Marketo, Pardot, ActiveCampaign, Mailchimp, and Others
Choosing the Right Marketing Automation Tool for Your Business
Key Factors: Business Size, Industry, Objectives, Integration Needs
Comparison of Features, Pricing, and Usability
Setting Up Your Marketing Automation Platform
Basic Setup and Configuration
Integrating with CRM, Social Media, and Other Marketing Tools
Module 3: Lead Generation and Management with Marketing Automation
5 lectures • 87 min
Lead Capture and Forms
Creating Optimized Lead Capture Forms
Best Practices for Lead Capture on Websites, Landing Pages, and Social Media
Lead Segmentation and Targeting
Segmentation Based on Demographics, Behavior, and Interests
Dynamic Segmentation and Behavioral Triggers
Lead Nurturing and Drip Campaigns
Introduction to Drip Campaigns: Designing and Executing Automated Workflows
Lead Nurturing Strategies for Different Stages of the Funnel
Module 4: Email Marketing Automation
5 lectures • 87 min
Automated Email Campaigns
Creating Email Sequences Based on User Actions (e.g., Sign-Ups, Purchases, Abandoned Carts)
Setting Up Welcome, Retargeting, and Re-engagement Email Series
Personalization and Dynamic Content in Emails
Personalized Messaging and Offers Based on User Data
Dynamic Email Content for Different Segments
A/B Testing and Optimization for Automated Emails
Testing Subject Lines, Content, and Send Times
Analyzing Email Metrics: Open Rates, CTR, Conversion Rates
Module 5: Customer Journey Mapping and Automation Workflows
5 lectures • 87 min
Understanding the Customer Journey
Stages of the Customer Journey: Awareness, Consideration, Decision, Retention
Mapping Customer Touchpoints
Creating Automated Workflows for the Customer Journey
Designing Workflows for Lead Generation, Customer Onboarding, and Post-Purchase Follow-ups
Automating Cross-Sell and Upsell Opportunities
Behavioral Triggers and Event-Based Marketing
Triggering Campaigns Based on Specific User Actions (Downloads, Visits, Purchases)
Setting Up Event-Triggered Emails and Notifications
Module 6: Lead Scoring and Qualification
5 lectures • 87 min
What is Lead Scoring?
Definition and Importance of Lead Scoring in Marketing Automation
Behavioral and Demographic Scoring
Building a Lead Scoring Model
Assigning Points Based on Actions, Demographics, and Engagement
Lead Scoring Best Practices for B2B and B2C
Lead Qualification and Handoff to Sales
Identifying Sales-Qualified Leads (SQLs)
Automating Lead Handoff to Sales Teams
Module 7: Customer Relationship Management (CRM) Integration
5 lectures • 87 min
Integrating Marketing Automation with CRM
Importance of CRM and Marketing Automation Integration
Syncing Data Between Platforms (Lead Data, Activity, Campaign Results)
Using CRM for Better Targeting and Personalization
Leveraging CRM Data to Improve Segmentation and Lead Nurturing
Using CRM Insights for Customer Retention and Upselling
Sales and Marketing Alignment
Aligning Sales and Marketing Teams with Automation Tools
Automating the Handoff Process Between Marketing and Sales
Module 8: Multi-Channel Marketing Automation
5 lectures • 87 min
Social Media Marketing Automation
Automating Posts, Engagement, and Reporting on Social Platforms (Facebook, LinkedIn, Twitter, Instagram)
Tools for Social Media Automation (Buffer, Hootsuite, Sprout Social)
SMS and Mobile Marketing Automation
SMS Marketing and Push Notifications
Best Practices for Mobile Engagement
Automating Paid Media Campaigns
Integrating Paid Search and Social Ads with Marketing Automation
Retargeting and Personalization for Paid Campaigns
Module 9: Analytics, Reporting, and Optimization
5 lectures • 87 min
Tracking and Measuring Marketing Automation Campaigns
Key Metrics: Lead Generation, Conversion Rate, ROI, Customer Lifetime Value (CLV)
Analyzing Engagement Data Across Email, Social, and Paid Media Channels
Reporting and Dashboards
Building Custom Reports and Dashboards for Marketing and Sales Teams
Tracking Campaign Performance and ROI
Optimization Techniques for Automation Campaigns
A/B Testing Workflows, Content, and Offers
Using Data to Refine Segmentation, Targeting, and Messaging
Module 10: Compliance and Privacy in Marketing Automation
5 lectures • 87 min
Understanding GDPR, CCPA, and Data Privacy Laws
How to Stay Compliant with Data Protection Laws
Managing User Consent and Opt-Outs
Best Practices for Data Security and Privacy
Secure Data Storage and Handling in Marketing Automation Platforms
Building Trust Through Transparent Communication and Data Policies
Automating Compliance: Managing Consent and Preferences
Automating Opt-in and Opt-out Processes
Managing Subscription Preferences and Data Retention
Module 11: Marketing Automation for E-Commerce
5 lectures • 87 min
Automating E-Commerce Workflows
Cart Abandonment Recovery, Product Recommendations, and Upselling
Automating Post-Purchase Follow-Up and Reviews
Dynamic Product Ads and Email Personalization
Integrating Product Catalogs into Automated Email and Ad Campaigns
Automating Retargeting Based on Browsing and Purchase History
Customer Retention and Loyalty Programs
Automating Loyalty and Rewards Programs
Personalizing Offers and Promotions for Repeat Buyers
Module 12: Scaling and Future Trends in Marketing Automation
5 lectures • 87 min
Scaling Marketing Automation for Growth
Automating at Scale: Handling Large Volumes of Data, Leads, and Campaigns
Streamlining Processes for Enterprise-Level Operations
AI and Machine Learning in Marketing Automation
Predictive Analytics for Lead Scoring, Personalization, and Customer Retention
Chatbots and AI-Driven Customer Interactions
Future Trends in Marketing Automation
Conversational Marketing, Voice Search, and AI-Driven Experiences
Innovations Shaping the Future of Automation in Marketing